Delivery Policy
Effective Date: 07/27/24
Delivery Policy
Contact Email: daniel@ytportal.io
Contact Name: Daniel Bitton
At The YouTube Portal, we are committed to ensuring a smooth and timely delivery of our digital products and services. This Delivery Policy outlines how and when you will receive access to our products after making a purchase.
1. Delivery Method
All products from YouTube Portal are delivered digitally. Upon successful purchase, you will receive an email with instructions to access the product. This includes any digital courses, eBooks, or access to online platforms. No physical goods will be shipped.
2. Delivery Timeframe
Access to our digital products will typically be granted immediately after payment confirmation. However, please allow up to 24 hours for the delivery of login credentials or access links due to potential technical or processing delays.
In case of issues or delays in accessing your purchase, please contact us at daniel@ytportal.io for assistance.
3. Access to Membership/Subscription Products
If your purchase involves subscription-based content (such as an online course with ongoing updates), you will receive access to the relevant platform immediately after purchase. Subscription content is delivered over a specified time, and updates or new material will be added according to the schedule outlined in your purchase agreement.
4. Non-Delivery Claims
In the event you do not receive your digital product within the specified timeframe, please check your email spam or junk folder. If you are still unable to locate your delivery email, contact us at daniel@ytportal.io. Non-delivery claims must be submitted within 7 days from the purchase date.
5. Technical Requirements
Our digital products require certain technical specifications to ensure proper access and use. These may include, but are not limited to, a stable internet connection, updated browser software, and compatible devices. We recommend checking your system requirements before making a purchase to ensure seamless delivery and access.
6. Customer Support
If you encounter any issues with accessing your purchased content, our customer support team is available to assist you. For any technical difficulties or questions regarding delivery, please contact daniel@ytportal.io.
7. Refunds and Cancellations
Our refund policy is governed by the terms outlined on our website. Refund requests should be submitted in accordance with those guidelines. Please note that refunds will not be issued for delays in delivery caused by factors outside our control, such as issues with your email provider or internet connectivity.
8. Changes to Delivery Policy
We reserve the right to update this Delivery Policy as needed to reflect changes in our processes or services. Any changes to this policy will be posted on our website. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions regarding this Delivery Policy, please reach out to us at:
Email: daniel@ytportal.io
Website: www.ytportal.io